Privacy Policy
1. Who we are
This Privacy Policy describes how Ruyi Flux LLC ("Ruyi Flux," "we," "us," or "our") collects, uses, and shares information about you when you visit ruyiflux.com or engage us for consulting services.
2. Information we collect
We collect only the information needed to communicate with you, evaluate engagements, and deliver our Services:
- Contact information you send to us by email or form — for example, your name, business name, email address, and the contents of your message.
- Engagement information shared during scoping and delivery — such as descriptions of your systems, credentials granted for integration work, and documents exchanged with our team.
- Billing information needed to process payment. Payment card details are collected and processed by Stripe and are not stored on our servers.
- Basic site analytics — such as pages visited, approximate location, and device type — collected through standard server logs and analytics tools, in aggregated form.
3. How we use information
We use the information we collect to:
- Respond to inquiries and prepare proposals.
- Deliver the Services described in a Statement of Work.
- Issue invoices and process payments.
- Maintain records of our engagements.
- Improve our website and understand how visitors use it, in aggregate.
- Comply with legal and tax obligations.
We do not sell your personal information, and we do not use it for advertising or profiling.
4. Third-party services
We rely on a small set of vendors to operate our business. These vendors process information on our behalf under their own privacy terms:
- Stripe — payment processing.
- Email and calendar providers — communication and scheduling.
- Hosting and analytics — site delivery and aggregated traffic analysis.
- Project management tools — engagement records and document collaboration.
We share information only with vendors that need it to perform a specific function for us, or when required to comply with the law, enforce our agreements, or protect the rights or safety of Ruyi Flux, our clients, or others.
5. Cookies
Our website uses a minimal set of cookies and similar technologies — limited to what is necessary for the site to function and to measure aggregate traffic. We do not use cookies for advertising.
6. How we protect information
We use reasonable administrative, technical, and physical safeguards to protect the information we hold. Access to client credentials and confidential information is limited to team members working on the relevant engagement, and credentials are stored in encrypted secret-management tools. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Data retention
We retain engagement records for the duration of our relationship with you and for a reasonable period afterward to meet legal, tax, and operational requirements. Credentials granted to us during an engagement are removed when no longer required to perform the Services.
8. Your rights
Depending on where you live, you may have the right to access, correct, or delete information we hold about you, and to object to or restrict certain processing. You can exercise these rights by emailing team@ruyiflux.com. We will respond within a reasonable time and in accordance with applicable law.
9. Children
Our Services are intended for businesses and are not directed at children under 16. We do not knowingly collect information from children.
10. International visitors
Ruyi Flux operates from the United States. If you visit our site or engage us from outside the United States, information you provide may be transferred to and processed in the United States, where data-protection laws may differ from those of your country.
11. Changes to this policy
We may update this Privacy Policy from time to time. The effective date at the top reflects the most recent revision. Material changes will be noted on this page or communicated directly to active clients.
12. Contact
For questions about this Privacy Policy or to exercise any rights described above, contact team@ruyiflux.com.